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Frequently Asked Questions
Do you buy pre-owned Jewelry?
Certainly. Visit our office or complete our 'Sell Jewelry' form to receive an offer. We purchase a wide range of items, including diamonds, jewelry, scrap gold, platinum and silver, gold and silver coins and luxury watches.
Are all of your items pre-owned?
Unless otherwise stated, you can assume all of our products have been preowned to maintain the best value and lowest prices.
Every item in our store has passed our authenticity check and has gone or will go through a cleaning process after close inspection for damage and wear.
What are your hours?
Tuesday-Saturday. 2-6PM. No Appointment Necessary. Call for Hours on Holidays.
Where is your location?
15466 Los Gatos Blvd. Ste 210
Los Gatos, CA 95032
Trader Joes Shopping Center
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What is your selling process?
How do you authenticate your Jewelry?
All of our items go through a rigorous process of guaranteeing authenticity. For metals we use XRF tehcnology to get an exact reading of metal purity.
Do you accept returns?
Any items we sell directly from our own inventory has a 30 day return window minus any modification costs that were charged. Special or custom orders are nonreturnable.